Starbucks just announced a major change to their mobile ordering system!
On May 11, the coffee chain will launch scheduled ordering nationwide, allowing customers to plan pickups up to an hour ahead.
To schedule an order, customers can choose a specific time for pickup in the “review order” section of the Starbucks app, and can select any time up to an hour in the future.
“It’s perfect for moments that require a bit more planning, so you can schedule ahead around meetings, classes or busy days,” the company said in a press release.
Starbucks noted that the five-minute windows offered on the app will reflect real-time availability at each location. Availability is determined using Starbucks’ Smart Queue algorithm to balance and sequence mobile orders with those in-store and in the drive-thru.
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The addition of scheduled ordering is the second major change the coffee chain has made to their online ordering recently.
In early April, Starbucks launched a beta app in ChatGPT that offers beverage suggestions based on certain prompts.
Customers can access the new feature by opening ChatGPT, enabling the Starbucks app through the app directory, and then chatting with @starbucks.
Text prompts include: “@Starbucks, I want something bright to start my morning,” or “@Starbucks, I’m craving an afternoon boost that isn’t too sweet.”
Customers can also upload an image of themselves or their surroundings for a menu item that suits their mood that day.
After receiving their suggested drinks, customers can order them as is or add customizations before checking out in the Starbucks app.
The company said the ChatGPT feature is meant to help guests discover drinks “in a way that feels natural, personal and fun.”
